Master Cybersecurity Defense

Our Mission

CyberShiksha is dedicated to providing high-quality cybersecurity education in Hindi, making digital security knowledge accessible to everyone. We believe that cybersecurity education should be available in native languages to ensure better understanding and implementation.

What We Do

We offer comprehensive cybersecurity training courses focused on defensive security practices, including:

• Social media security and privacy protection
• Mobile device security fundamentals
• Cybersecurity awareness training
• Digital privacy and data protection

Our Approach

All our courses are designed with ethical practices in mind, focusing on:

• Defensive security strategies
• Legal and ethical cybersecurity practices
• Practical, hands-on learning experiences
• Industry-standard security protocols

Why Choose Us

• Expert Instructors: Learn from certified cybersecurity professionals
• Hindi Language: Courses delivered in Hindi for better comprehension
• Practical Learning: Real-world scenarios and hands-on exercises
• 24/7 Support: Dedicated support team available around the clock
• Affordable Pricing: Quality education at competitive prices

Contact Information

Address: Chennai, Tamil Nadu, India

Email: info@cybershiksha.com

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST

Last Updated: December 2023

1. Information We Collect

We collect information you provide directly to us, such as:

• Name and contact information when you register
• Payment information for course purchases
• Course progress and completion data
• Communications you send to us

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Communicate with you about products, services, and events

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• With your consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure payment processing
• Regular security audits
• Access controls and authentication

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account
• Opt-out of marketing communications
• Request a copy of your data

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page.

8. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: privacy@cybershiksha.com

Last Updated: December 2023

1. Acceptance of Terms

By accessing and using CyberShiksha services, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

CyberShiksha provides online cybersecurity education courses focused on defensive security practices. Our services include:

• Online video courses and educational materials
• Student support and community access
• Course completion certificates
• Progress tracking and analytics

3. User Accounts

To access our services, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information
• Promptly notifying us of any unauthorized use

4. Course Access and Usage

Upon successful payment, you will receive:

• Lifetime access to purchased courses
• Access to course updates and improvements
• Student support services
• Course completion certificates

5. Prohibited Uses

You may not use our services for:

• Any unlawful purpose or activity
• Sharing account credentials with others
• Downloading or distributing course materials
• Reverse engineering or copying our content
• Attempting to gain unauthorized access to systems

6. Ethical Use Policy

Our courses are designed for educational purposes only. Students must:

• Use knowledge gained for defensive security purposes
• Respect privacy and legal boundaries
• Obtain proper authorization before testing security measures
• Follow all applicable laws and regulations

7. Intellectual Property

All content provided through our services is protected by intellectual property rights. You may not:

• Copy, distribute, or reproduce our content
• Create derivative works based on our materials
• Use our content for commercial purposes without permission

8. Payment Terms

• All payments are processed securely through trusted payment gateways
• Prices are subject to change without notice
• Promotional pricing is available for limited time periods
• Refunds are subject to our refund policy

9. Limitation of Liability

CyberShiksha shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

10. Termination

We reserve the right to terminate or suspend your account for violations of these terms or for any other reason at our discretion.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective when posted on this page.

12. Contact Information

For questions about these terms, contact us at: legal@cybershiksha.com

Last Updated: December 2023

1. 3-Day Money-Back Guarantee

We offer a 3-day money-back guarantee on all course purchases. If you are not satisfied with your course, you may request a full refund within 30 days of purchase.

2. Refund Eligibility

To be eligible for a refund, you must:

• Request the refund within 30 days of purchase
• Have completed less than 30% of the course content
• Not have received a completion certificate
• Provide a valid reason for the refund request

3. How to Request a Refund

To request a refund:

• Contact our support team at refunds@cybershiksha.com
• Include your order number and reason for refund
• Allow 3-5 business days for review
• Refunds will be processed to the original payment method

4. Non-Refundable Items

The following are not eligible for refunds:

• Courses completed more than 30% or with certificates issued
• Purchases made more than 30 days ago
• Promotional or discounted courses (unless specified)
• Gift purchases (refund must be requested by original purchaser)

5. Processing Time

Once your refund is approved:

• Processing takes 5-10 business days
• Refunds appear as a credit to your original payment method
• You will receive email confirmation when processed
• Course access will be revoked upon refund completion

6. Partial Refunds

In exceptional circumstances, we may offer partial refunds:

• For courses with significant completion progress
• When technical issues prevent course completion
• Based on individual case review

7. Technical Issues

If you experience technical problems:

• Contact our technical support team first
• We will attempt to resolve issues before considering refunds
• Refunds for unresolved technical issues are approved case-by-case

8. Subscription Services

For subscription-based services:

• Monthly subscriptions can be cancelled anytime
• No refunds for partial months of service
• Annual subscriptions are refundable within 30 days

9. Contact Us

For refund requests or questions:

Email: refunds@cybershiksha.com

Response time: Within 24-48 hours